Returns & Exchanges

At WelleCo US, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. We strive to make the return process as seamless as your shopping experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

• 3.
  Package Your Items

  Place the items in their original packaging, ensuring all hangtags are intact, and securely attach the prepaid label to the outside of the box.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; you will receive a notification and your refund or exchange confirmation once our warehouse inspects the return.